Our Privacy Policy

Introduction

At PedalTripr (‘we’, ‘us’), one of our main priorities is the privacy of our visitors. This Privacy Policy describes what types of information is collected and recorded by us, and how we use it.

By using our website, www.pedaltripr.com, you consent to this Privacy Policy. Please read it carefully. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at contact@pedaltripr.com.

Information we may collect about you

We may collect and process the following data:

Information you give to us

You may give us information about yourself by filling in forms on your website (e.g. on our ‘Contact Us’ page or our travel ‘Enquiry Form’), by contacting us by phone, email, in person or otherwise.

The information you give to us may include:

  • Your name and title
  • Your contact details, e.g. telephone number and email address
  • Details of your interests and communication preferences

Information we collect about you

We may also collect and store your data during your interactions with us and your use of our website.

Such data may include:

  • Web usage information (e.g. IP address)
  • Your login information
  • Browser type and version
  • Time zone setting
  • Operating system and platform
  • Information about your visit (including the full URLs clickstream to, through and from our website, with date and time; time on page; page response times; download errors; length of visits to certain pages; and page interaction information such as scrolling, clicks and mouse-overs)

Legal bases for processing your information

We may collect and store your personal information and data as described above for these purposes:

Our purpose

Our legal basis

Providing you with details of holidays we advertise

Your explicit consent

Sending you member offers, information about sporting events and free journals

Your explicit consent

Giving you information about our services

Your explicit consent or our legitimate interests

Informing you about any changes in our policies

Our legal obligation

Data analytics

Our legitimate interests

How we may share your data

In order to respond to a booking enquiry, we share your personal data with our travel partners (‘Operators’). We will only share your personal data if you have expressed interest in a travel booking by completing an Enquiry Form. The Operators will store your data and use it to respond to your booking enquiry.

Other third parties that we may share your data with include analytical and search engine providers, intermediaries and law enforcement bodies.

When we share your data with a third party, it will be stored and processed according to that third party’s own privacy policy. We have no control over how third parties process your data and cannot be accountable for that. Please consult the third parties’ privacy policies for more details. We will not share your data with third parties unless it is necessary for the running and general improvement of our website and business. You can get more information about who we share your data with by contacting us at contact@pedaltripr.com.

How long we will keep your data

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the GDPR legislation. In certain circumstances, you have the following data protection rights:

  • The right to access your data
  • The right to modify, correct and update information about you
  • The right of deletion of your personal data
  • The right to restrict the processing of your data
  • The right to be notified about the uses of your personal data

The right to request that your data be sent electronically, in a machine-readable format, to a third party

  • The right to object to certain data processing
  • The right to reject automated individual decision-making

If you wish to be informed about what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

Log files

PedalTripr follows a standard procedure of using log files. These files log users when they visit websites. This is standard as part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies

We use cookies on our website to help make your visits more effective. Any cookies

used on our website will not contain personally identifiable information about you. Cookies are small text files placed on your computer. They provide useful information to us; for you, it means you can use the website more efficiently and save time by not having to re-enter your details each time you visit. They also make sure you receive the most relevant information from us. For us, cookies help us to analyse how our users interact with our website so we can make improvements.

By using our Website, you agree that we can place cookies on your device. You may block any cookies from any website through your browser settings.

Children's information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, monitor and guide their online activity. We do not knowingly collect any personal identifiable information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will use our best efforts to promptly remove such information from our records.

Contact us / complaints

If you have any questions, concerns or complaints about how we handle your data, please do not hesitate to contact us by email at contact@pedaltripr.com. We will strive to respond as soon as possible.

You can also contact the Information Commissioner’s office via their website, https://ico.org.uk/, to learn more about your rights.